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LingXi Machine Made Co., Ltd.
LingXi Machine Made Co., Ltd.
Whatsapp：+1 213 290 8302
E-mail：andy@trendmesh.com
Tel：15397390921
Address: Room 318-1, Building 4, Zhejiang Merchants Wealth Center, Gudang Street, Xihu District, Hangzhou City, Zhejiang Province
FAQ
FAQ
Answers to Frequently Asked Questions (FAQs)
About Our Wire Mesh Products
About Our Wire Mesh Products
Q1: What materials are your wire meshes made of?
A: We offer wire meshes in various materials, including:
- Stainless Steel (304, 316, etc.)
- Galvanized Steel - Brass - Copper - Aluminum
Custom materials are available upon request.
Q2: What are the common applications of your wire mesh?
A: Our wire meshes are widely used for:
- Industrial filtration and screening
- Construction reinforcement - Agricultural fencing
- Decorative purposes (e.g., architectural facades)
- Safety guards for machinery
Q3: Can I request custom sizes or specifications?
A: Absolutely! We specialize in custom wire mesh solutions. Provide your requirements (e.g., wire diameter, mesh count, sheet size), and our team will deliver tailored products.
Ordering & Payment
Ordering & Payment
Q4: What is your minimum order quantity (MOQ)?
A: We offer flexible MOQs to suit both small businesses and bulk buyers. Contact us for specific details.
Q5: Which payment methods do you accept?
A: We accept secure payments via:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Bank Transfer (for large orders)
Q6: How long does it take to process my order?
A: Standard orders are processed within 30 business days. Custom orders may require additional time based on complexity.
Shipping & Delivery
Shipping & Delivery
Q7: Do you ship internationally?
A: Yes! We ship globally to over 50+ countries. Enter your location at checkout for real-time shipping rates.
Q8: How long will delivery take?
A: Delivery times vary by destination:
- Standard Shipping: 30 business days
- Expedited Shipping: 15 business days (additional fees apply)
Q9: Who covers import duties or taxes?
A: Import duties are determined by your local customs policies and are the responsibility of the buyer. Contact your customs office for details.
Technical Support
Technical Support
Q12: Can I get technical specifications or certifications?
A: Certifications (e.g., ISO, ASTM) and technical datasheets are available upon request. Email us at [andy@trendmesh.com].
Q13: How do I maintain wire mesh products?
A: Maintenance depends on the material:
- Stainless Steel: Rinse with water and mild detergent.
- Galvanized Steel: Avoid abrasive cleaners to prevent coating damage.
Still Have Questions?
Contact our support team at [andy@trendmesh.com] or via live chat. We’re here to help!
Returns & Warranty
Returns & Warranty
Q10: What is your return policy?
A: We accept returns within 30 days of delivery for unused products in original packaging. Contact us to initiate a return.
Q11: Do your products come with a warranty?
A: Yes! All wire meshes are covered by a 12-month warranty against manufacturing defects.
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Low Screening Mesh 6-84 mesh
Medium high Screening Mesh 100-250 mesh
Medium high Screening Mesh 150-250 mesh
High Screening Mesh 270-635 mesh
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Price is in US dollars and excludes tax and handling fees
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